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Information Technology Program

Program Description

This two-year program is designed to equip students with comprehensive programming skills in various high-level languages and a solid foundation for a career as a programmer. The program also hones the students on the language skills critical for success in a customer service or call center environment.

Competencies

Design program logic
Apply program development approach
Apply object-oriented programming language skills
Apply programming skills in a second language
Build and manage a database
Create dynamic web pages
Communicate effectively in a customer contact center
Deliver quality customer service
Perform basic computer operation and Internet navigation
Demonstrate understanding and knowledge of the American culture and geography

Career Opportunities

Java Programmer
Visual Basic Programmer
Web Developer
Technical Service Representative
Customer Service Representative
Telemarketing Officer

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